Venue information
This Privacy Policy explains how Velvet Table House handles personal information provided through this website and through direct communications with us. It applies to visitors, diners, poker players, event guests and people making an enquiry about our hospitality offering, including dining, the Card Room, Poker Lounge, poker nights and private poker experiences. We aim to explain our approach in practical terms so you can understand what information may be involved when you get in touch.
Policy information
Information provided by you
When you contact Velvet Table House or ask us to respond, you may choose to provide details that identify you or help us continue the conversation. This can include your name, email address, phone number and the content of your enquiry. You may share this information through website forms, email, phone or direct conversation. We use the details you provide in the context of the enquiry rather than assuming information beyond what you have chosen to give us.
If you ask about a dining booking, gathering or private experience, you may share attendance-related preferences that help us consider your request. Depending on what you volunteer, this may include a preferred date or time, party information, dietary information or general event requirements. Dining, cocktails, poker nights and private poker experiences are all planning contexts in which this information may be useful. We do not need information that is unrelated to responding to your request.
When you enquire about offline poker, a Texas Hold’em tournament, tournament poker or a poker night, you may provide contact details, requested session or event information, and any message you choose to send. This may relate to the Card Room, Poker Lounge or physical poker tables. Velvet Table House should only request information reasonably needed to respond to the enquiry or support venue operations connected with it. Texas Hold’em belongs around a physical table.
Purpose
Where you provide personal information, Velvet Table House may use it for purposes connected with your communication, hospitality request or the reasonable operation of the venue.
We may use contact and enquiry information to answer your questions, provide relevant venue details and continue a conversation that you have initiated. This can include questions about dining, cocktails, offline poker Adelaide, Card Room access or private occasions. Our communications should remain relevant to the request you have made. Sending an enquiry through velvettablehouse.com or another direct channel does not, by itself, confirm a booking, table or attendance arrangement.
Relevant attendance and preference information may help us consider and organise a dining, event or physical poker enquiry. From dinner to tournament poker, details about a group, requested occasion or timing can help us understand the nature of your request and respond in a useful way. We use this information only where it is reasonably connected with planning the hospitality or face-to-face attendance experience you have asked us to discuss.
Information may also be used where reasonably necessary to maintain website operations, address a concern, meet applicable obligations or help protect the venue, guests and others. Any such use should be proportionate to the relevant purpose and limited to what is reasonably needed in the circumstances. Velvet Table House does not describe this policy as a guarantee of any particular security process, certification or automated decision-making practice.
Limited disclosure
We may disclose personal information in limited circumstances where another person or organisation reasonably needs it for a relevant task, or where a disclosure is required or permitted in the circumstances.
Support
Information may be disclosed to people or service providers who reasonably need it to assist with website operations, communications, hospitality planning or venue administration. This can include support connected with technology, communications or event assistance, without assuming a particular provider or system. Access should be limited to the task at hand and to information that is relevant to that task.
Obligation
We may disclose information where this is required or permitted by applicable law, or where it is reasonably necessary to address a legal, safety or security concern. This is a proportionate, conditional statement about circumstances that may arise; it does not describe a particular disclosure or suggest that your information is routinely shared for unrelated purposes.
Change
In connection with a genuine business transition, information may be considered where it is relevant and handled in accordance with applicable privacy requirements. This is a standard contingency only and does not mean that a sale, merger or transfer is planned.
Your information
Care
Velvet Table House seeks to take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. At the same time, no method of transmission or storage can be guaranteed to be entirely risk-free. We therefore encourage you to share only information that is relevant to your enquiry and to contact us if you have a concern about information you have provided.
Access
You may contact Velvet Table House to request access to, or correction of, personal information held about you. Please provide enough detail to help us identify the relevant enquiry or communication, such as the context in which you contacted us. Requests may be assessed in accordance with applicable requirements. For a practical privacy request, email [email protected].
Practical limitation note. In some circumstances, an access or correction request may be limited by applicable requirements. Where appropriate, Velvet Table House will explain the outcome of the request and any practical next step that is available.
Privacy correspondence
If you have a privacy question, access request, correction request or concern, please contact Velvet Table House and identify the privacy matter clearly enough for us to understand your request. The most direct route is [email protected]. For geographic reference, correspondence may refer to 2 King William Street, Adelaide SA 5000, Australia; this reference does not state that Velvet Table House occupies or is associated with that property.
Email privacy enquiryVelvet Table House may update this Privacy Policy from time to time. We encourage visitors to review this page for the current version when making an enquiry or returning to the website. Material changes may be reflected here in general terms, without creating a separate notification process. Welcome to the Offline Poker Card Room.
Velvet Table House
Velvet Table House welcomes guests aged 18 and over. Please confirm that you meet this age requirement to continue.
